Research in Motion is investigating a strange case involving a boy’s reportedly exploding BlackBerry in the U.K.

According to the Guardian, 11-year-old Kian McCreath’s BlackBerry exploded and caught fire on his bed at his family home in Coventry.

The child’s parents are now asking RIM to recall the phone in question – a Curve 9320 – just before the busy holiday season.

RIM, however, says it still hasn’t been able to examine the charred phone and determine what happened. In a statement to the Guardian, the company says it’s still waiting for the family to provide the melted device for it to investigate.

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